Please read the following terms and conditions and contact us should you have any queries prior to booking.

Consultations

Consultations are complimentary and can be booked using our contact page, by email or telephone.

As with all appointments, please aim to give at least 24 hours notice should you be required to cancel or reschedule your consultation.

Where a client fails to attend a consultation appointment without notice, The Rejuvenation Room reserves the right to request a £50 deposit for booking any further consultation appointments, to be retained in the event of further non-attendance. 

To ascertain suitability for your requested treatment, you will be required to share health information and details of current/recent medication.

Treatment Appointments

Appointments can be booked using the contact page on our website, or through email/telephone.

Treatment appointments are of variable durations depending on procedure booked.

We kindly request you arrive on time for your appointment to allow adequate time for your anaesthetic and treatment.

We advise against makeup/cosmetic application prior to treatment.

Please bring any updates to your health or medications prior to every procedure.

Cancellation

Please aim to provide at least 24 hours notice should you be required to cancel or reschedule an appointment. 

Where a client fails to attend their appointment without notice, a £50 deposit may be requested when booking further appointments, to be retained by The Rejuvenation Room in the event of further non-attendance. 

Payments

Payment for a treatment must be made at the time of treatment and can be done so using cash, credit or debit card. 

Cheques cannot be accepted.

Refusal to Treat

Your clinician is an NMC registered nurse and must ensure practice is ethical and professional at all times. Treatment will not be recommended where risks outweigh benefits, results of treatment are unlikely to meet client expectation or where the treatment may be deemed inappropriate.

The clinician has the right to refuse treatment at any time. 

Under 18 year olds are not permitted to have aesthetic treatments.

Gift Vouchers

Gift vouchers may be purchased from The Rejuvenation Room. 

They should be redeemed within 12 months of purchase 

No change will be given but any remaining balance will be added to your account to redeem on future treatments.

Skincare Products

Products can be returned within 30 days of purchase so long as they remain in their original packaging, unused and sealed. 

All products are non-refundable once opened.